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Why insurance costs so much — and what you can check yourself

Home and commercial building premiums can seem far out of line with the claims you see. Here’s what drives the price, where insurers’ claims and profit numbers are published, how to lower what you pay, and who regulates insurers in your state.

Insurance categories

State insurance departments

Each state regulates the insurers that sell there. Its insurance department takes complaints for free, and many states let you search the rate filings insurers submit — which include their claims and expense assumptions.

StateDepartmentFile a complaintSearch rate filings
AlabamaAlabama Department of Insurance ↗Complaint page ↗Rate filings ↗
AlaskaAlaska Division of Insurance ↗Complaint page ↗Rate filings ↗
ArizonaArizona Department of Insurance and Financial Institutions ↗Complaint page ↗Rate filings ↗
ArkansasArkansas Insurance Department ↗Complaint page ↗Rate filings ↗
CaliforniaCalifornia Department of Insurance ↗Complaint page ↗Rate filings ↗
ColoradoColorado Division of Insurance ↗Complaint page ↗Rate filings ↗
ConnecticutConnecticut Insurance Department ↗Complaint page ↗Rate filings ↗
DelawareDelaware Department of Insurance ↗Complaint page ↗Rate filings ↗
District of ColumbiaDistrict of Columbia Department of Insurance, Securities and Banking ↗Complaint page ↗Rate filings ↗
FloridaFlorida Office of Insurance Regulation ↗Complaint page ↗Rate filings ↗
GeorgiaGeorgia Office of Commissioner of Insurance and Safety Fire ↗Complaint page ↗Rate filings ↗
HawaiiHawaii Insurance Division ↗Complaint page ↗Rate filings ↗
IdahoIdaho Department of Insurance ↗Complaint page ↗Rate filings ↗
IllinoisIllinois Department of Insurance ↗Complaint page ↗Rate filings ↗
IndianaIndiana Department of Insurance ↗Complaint page ↗Rate filings ↗
IowaIowa Insurance Division ↗Complaint page ↗Rate filings ↗
KansasKansas Insurance Department ↗Complaint page ↗Rate filings ↗
KentuckyKentucky Department of Insurance ↗Consumer help ↗Rate filings ↗
LouisianaLouisiana Department of Insurance ↗Complaint page ↗Rate filings ↗
MaineMaine Bureau of Insurance ↗Complaint page ↗Rate filings ↗
MarylandMaryland Insurance Administration ↗Complaint page ↗Rate filings ↗
MassachusettsMassachusetts Division of Insurance ↗Complaint page ↗Rate filings ↗
MichiganMichigan Department of Insurance and Financial Services ↗Complaint page ↗Rate filings ↗
MinnesotaMinnesota Department of Commerce ↗Complaint page ↗Rate filings ↗
MississippiMississippi Insurance Department ↗Complaint page ↗Ask the department
MissouriMissouri Department of Commerce and Insurance ↗Complaint page ↗Rate filings ↗
MontanaMontana Commissioner of Securities and Insurance (Office of the Montana State Auditor) ↗Complaint page ↗Rate filings ↗
NebraskaNebraska Department of Insurance ↗Complaint page ↗Rate filings ↗
NevadaNevada Division of Insurance ↗Complaint page ↗Rate filings ↗
New HampshireNew Hampshire Insurance Department ↗Complaint page ↗Rate filings ↗
New JerseyNew Jersey Department of Banking and Insurance ↗Complaint page ↗Rate filings ↗
New MexicoNew Mexico Office of Superintendent of Insurance ↗Complaint page ↗Rate filings ↗
New YorkNew York State Department of Financial Services ↗Complaint page ↗Rate filings ↗
North CarolinaNorth Carolina Department of Insurance ↗Complaint page ↗Rate filings ↗
North DakotaNorth Dakota Insurance Department ↗Complaint page ↗Rate filings ↗
OhioOhio Department of Insurance ↗Complaint page ↗Rate filings ↗
OklahomaOklahoma Insurance Department ↗Complaint page ↗Rate filings ↗
OregonOregon Division of Financial Regulation ↗Complaint page ↗Rate filings ↗
PennsylvaniaPennsylvania Insurance Department ↗Complaint page ↗Rate filings ↗
Rhode IslandRhode Island Department of Business Regulation, Insurance Division ↗Consumer help ↗Rate filings ↗
South CarolinaSouth Carolina Department of Insurance ↗Consumer help ↗Rate filings ↗
South DakotaSouth Dakota Division of Insurance ↗Complaint page ↗Rate filings ↗
TennesseeTennessee Department of Commerce and Insurance ↗Complaint page ↗Rate filings ↗
TexasTexas Department of Insurance ↗Complaint page ↗Rate filings ↗
UtahUtah Insurance Department ↗Complaint page ↗Rate filings ↗
VermontVermont Department of Financial Regulation ↗Complaint page ↗Rate filings ↗
VirginiaVirginia State Corporation Commission, Bureau of Insurance ↗Complaint page ↗Rate filings ↗
WashingtonWashington State Office of the Insurance Commissioner ↗Complaint page ↗Rate filings ↗
West VirginiaWest Virginia Offices of the Insurance Commissioner ↗Consumer help ↗Rate filings ↗
WisconsinWisconsin Office of the Commissioner of Insurance ↗Complaint page ↗Rate filings ↗
WyomingWyoming Department of Insurance ↗Consumer help ↗Ask the department

Links go to official government sites (some states use national systems run for regulators). Links change; if one fails, search for your state’s insurance department.

Common questions

Why did my premium go up when I never filed a claim?

Property rates are set for groups of similar buildings in an area, so storms, rebuilding costs and the insurer’s own reinsurance costs can raise everyone’s rate. A claim-free history usually earns a discount but doesn’t set your price alone. Ask your agent which factors changed at renewal.

Where can I see how much insurers pay out in claims?

Insurers file detailed financial statements with state regulators. The NAIC publishes market share and profitability reports by state and type of insurance, and many states let you search rate filings online. Our guide shows how to find and read them.

Who do I complain to about an insurance company?

Your state insurance department. It reviews complaints about claims, cancellations, rates and agents for free. Find yours in the directory on this page.

General information, not insurance, legal or financial advice. Coverage, rates and rules vary by state and policy; ask a licensed agent or your state insurance department about your situation. AblePro is not an insurance agency and does not sell insurance.