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How companies charge more

Nickel-and-dime tactics: the new ways you pay more

A growing number of businesses don’t raise the price you see. They change how they charge: a monthly fee to turn on a feature already in your car, a “would you like cheese on that?” that quietly adds to the bill, a fee for paying online that saves them money. Most of it is legal. Much of it charges you for something that costs them little or nothing.

Five questions that beat most of these: What’s the total, with everything? Is that extra, and how much? Is this a one-time price or does it renew? What happens after the trial? Can I get the same thing without the add-on?

Prices that hide or grow

Paying again for what you already have

Less for your money

Common questions

Are these tactics illegal?

Most are legal when the price is clearly disclosed. Some cross the line when charges are hidden, misleading or added without your agreement, and a few industries now have specific fee rules. Each page explains the rules we could verify and where to report charges that were not disclosed.

Why are companies doing more of this?

Splitting prices into smaller pieces makes the headline price look lower, and many small charges are easy to miss. Software also makes it cheap to lock and unlock features or change prices often. Each extra charge may be small, but together they add up.

What is the simplest way to protect myself?

Ask for the total price before you agree, ask whether anything is extra, and read the final screen before you pay. Check statements monthly for new or growing charges, and choose businesses that show one honest price.

Ran into one of these? Sharing what you were charged helps others spot it.

Report it

General consumer information, not legal or financial advice. Examples describe common practices; where a company is named, the fact comes from the company or a news report linked on that page.