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What you’re charged

Pay: what you’re charged

Overpricing, junk fees, free-trial traps, subscriptions and the new ways companies charge more. Start with the common problems in 65 areas, the 18 nickel-and-dime tactics, or the free tools that find what you’re paying for.

Common problems

All 65 areas →

Streaming services

  • Free trials that roll into paid plans without a reminder
  • Price increases announced by email that are easy to miss
  • Ad-supported plans that cost less but still show many ads

TV remote apps

  • A 'free' download that asks for a weekly payment before any buttons work
  • A short free trial that quietly turns into a paid plan
  • Ads that make the app look like it comes from your TV's maker

Gym memberships

  • A low monthly rate with a separate yearly fee billed months later
  • Contracts that renew automatically after the first term
  • Cancellation only in person or by certified mail

Event ticket fees

  • Fee labels like 'service fee' that do not say what the fee pays for
  • Countdown timers that push you to buy before comparing prices
  • Resale listings that look like official tickets at much higher prices

Internet, cable and phone bills

  • Promo prices that jump after 12 or 24 months without a clear reminder
  • Monthly fees to rent a modem or TV box you could replace
  • Extra line items added after the advertised price

Homeowners insurance

  • Wind or hurricane deductibles set as a percentage of the home's insured value, which can be far larger than a flat deductible
  • Coverage limits that do not match today's cost to rebuild the house
  • Policies that renew automatically at a higher price with little notice beyond the bill

Nickel-and-dime tactics

All 18 tactics →

Prices that hide or grow: Unbundling · Add-ons with no price · Drip pricing · Fees that cost them nothing · Restaurant surcharges · Tip requests everywhere · App price markups

Paying again for what you already have: Feature subscriptions · Ads in paid plans · Locked-in ink and parts · Digital “ownership” · Paying for support · Pay-to-shop memberships

Less for your money: Shrinkflation · Surge and dynamic pricing · Shrinking rewards · Fake discounts · Exit fees

Find and stop what you’re paying for

Free tools

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