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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with event ticket fees:
  • Fee labels like 'service fee' that do not say what the fee pays for
  • Countdown timers that push you to buy before comparing prices
  • Resale listings that look like official tickets at much higher prices
  • Ticket insurance or add-ons pre-selected at checkout
  • Delivery or 'processing' fees for tickets sent to your phone
  • Look-alike websites that appear in search results above the official seller
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.