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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with bank account and overdraft fees:
  • Overdraft coverage turned on during account opening without a clear explanation
  • A 'free' account that charges a monthly fee if your balance drops below a minimum
  • Charging a separate fee for each overdraft on the same day
  • Paper statement fees added after a promotion ends
  • Fees from both your bank and the ATM owner when you use another bank's machine
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.