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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with commercial property insurance:
  • Coinsurance clauses that reduce a claim if you insure for less than a set share of the property's value
  • Property values that were set years ago and never updated
  • Actual cash value settlement that subtracts depreciation, paying less on older property
  • Flood or other perils left out unless you add them separately
  • Business income coverage that is missing or too small to cover a long shutdown
  • Automatic renewals at a higher premium without a fresh review of values or coverage
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

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