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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with extended warranties and protection plans:
  • Pressure at checkout to add a plan before you can think it over
  • Plans that overlap the maker's free warranty for the first year or more
  • Exclusions and deductibles hidden in the fine print
  • Car warranty calls or mailers that look urgent and official
  • Monthly plans that keep billing after the product is gone
  • Claims that require shipping the item at your own cost
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.