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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with flood insurance:
  • Believing a homeowners or renters policy covers flood when it generally does not
  • Waiting until a storm is forecast, when a waiting period usually applies before coverage starts
  • Buying building coverage but not contents coverage, or the other way around
  • Assuming basements are fully covered when many items there may not be
  • Letting a policy lapse at renewal and losing continuous coverage
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.