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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with kids' games and in-app purchases:
  • Game currency like gems or coins that hides the real dollar cost
  • Countdown timers and 'limited-time' bundles that pressure quick buying
  • Characters that ask kids to buy items to help them
  • Loot boxes or prize draws with random rewards
  • Saved payment details that let purchases go through without a password
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.