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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with mobile game coins, gems and passes:
  • Prices shown in gems or coins so the real dollar cost is unclear
  • Currency sold in bundles that never match item prices, leaving leftovers
  • Time-limited offers and countdown timers that push quick decisions
  • Random prize boxes where you do not know what you will get
  • Season or VIP passes that renew automatically each month
  • Making the game very slow or hard unless you pay to speed it up
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.