Home › Report a problem
Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with money transfer and check cashing fees:
  • Advertising 'no fee' while using a weaker exchange rate
  • Charging more for card payments or faster delivery
  • Check cashing fees taken from every paycheck
  • Scammers asking you to wire money or send it through an app to a stranger
  • Extra fees at pickup that were not clear when sending
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.