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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with moving companies:
  • A very low quote given by phone or online without seeing your belongings
  • Asking for cash or a large deposit before the move
  • Adding charges for stairs, long carries or packing after loading
  • A 'rate quote' that is not a real written estimate
  • Booking sites that pass your move to an unknown mover
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.