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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with password managers:
  • Scary warnings that you will be hacked unless you upgrade today
  • Free versions limited so tightly, like one device only, that you must upgrade
  • A low first-year price that renews at a higher price
  • Auto-renewal turned on by default and hard to find
  • Making it hard to export your passwords if you want to leave
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.