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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with pet insurance:
  • Pre-existing conditions excluded, including issues noted in old vet records
  • Waiting periods before some illnesses or injuries are covered
  • Premiums that rise each year as the pet ages
  • Wellness add-ons that cost about as much as the routine care they cover
  • Low monthly prices paired with high deductibles or low payout limits
  • Automatic yearly renewal with new terms buried in an email
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.