Home › Report a problem
Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with phone cleaner and antivirus apps:
  • Fake alerts in a web page saying your phone has a virus
  • A free 'scan' that finds alarming problems, then asks you to subscribe
  • Battery or speed 'boosts' that make little real difference
  • Hard-to-close screens that push a weekly plan
  • Apps that ask for broad access to your files, messages or contacts
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.