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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with renters insurance:
  • Assuming the landlord's policy covers your things when it does not
  • Claims paid at actual cash value, which subtracts for age and wear
  • Low limits on jewelry, cash, or collectibles unless they are listed separately
  • Flood and earthquake damage excluded from standard renters policies
  • Policies bundled into rent or leasing apps without a clear explanation of coverage
  • Automatic renewal at a higher price when the lease renews
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.