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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with retail and warehouse memberships:
  • A free trial at checkout that turns into a yearly or monthly fee
  • Membership sign-up boxes already checked during online checkout
  • Upgraded tiers pushed with rewards that rarely cover the extra cost
  • Annual renewals charged without a clear reminder
  • Bulk deals that lead to buying more than you can use
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.