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Report a problem

What happened?

Share your own experience with anything that seemed unfair: what you were charged, what happened after you bought, what you were asked to sign, who was really working for you, getting help, or what happened to your information.

Common problems with website, domain and hosting renewals:
  • A low first-year price that renews at a much higher rate
  • Multi-year prepay required to get the advertised price
  • Add-ons pre-selected at checkout, such as backups or security tools
  • Auto-renewal turned on by default for every product
  • Making it hard to move your domain to another company
  • Look-alike renewal notices from other companies that aren't your current provider
Did one of these happen to you? Describe it in your own words below.
What kind of problem? * (choose all that apply)

Name the product only. Don’t name or describe individual employees or other people.

0/4,000 · No phone numbers, emails, account numbers or personal details — we try to hide them automatically, but it doesn’t catch everything.

Your email is not shown publicly. We use it only to contact you about your report, or if the law requires us to disclose it.